| We
take our merchant customer
care very seriously. While our aim
is to make our website easy to understand,
and navigate we know there are times
when you may need a bit of assistance.
We have provided
a number of ways for our Customer
Care team to help you:
For product information
or assistance:
info@1DirectConnect.com
For service inquiries
or assistance:
service@1DirectConnect.com
For customer support
or assistance:
support@1DirectConnect.com
We will respond
to you within 24 hours, during regular
business hours. All email correspondence
is completely confidential. DCC
customers may also use our toll
free telephone support center to
contact a service representative
during regular business hours:
Please send any
specific information about your
request so we can direct it to the
appropriate people:
Live Customer
Care Center
1-800-747-6273
Monday
to Friday 8:30am to
5:00pm (EST)
Saturdays, Sundays
and federal holidays please leave
a message. A customer representative
will contact you within 12 hours
of the first business day.
1-703-467-2888
Send your inquiries
to:
Direct Connect of Virginia
Attention: Customer Service Department
3901 Centerview Drive.
Suite W
Chantilly, Virginia - 20151
|
